Hello, I am Susanne

I have been designing experiences across multiple platforms since 1999, by applying best practices in design research, information architecture and interaction design.

As a certified usability engineer, I analyze your product's design in terms of effectiveness and efficiency to ensure that your user achieve their goals with satisfaction. By facilitating my strong skill-set of design research methodologies and best experience design practices, I unlock your users mental model in order to meet business strategic goals, improve your products usability and support your team to gather requirements and identify new opportunities to design for.

Working closely within cross-functional teams, I strategically plan and lead experience design projects. I provide specifications and continuously support engineering teams during implementation phases. I help to reduce implementation costs by incorporating best user centered design practices into existing development life-cycles — for mature as well as early stage products.


Get in touch

Finding the right User Experience Consultant who provides the appropriate skill set and experience is a choice not to be taken lightly. That’s why I offer free consultations to discuss your goals and provide actionable next steps.

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At a Glance


Short Bio

Professional Experience

I started my career in Multimedia and Communication Design back in 1999 designing products across platforms. Since then I have been working for Creative Agencies, Fortune500 Organizations and StartUps in Advertising, Cross Media Publishing, E-Commerce, Financial Technology, Enterprise Software and more.




Artop Institute of Humboldt University of Berlin
Usability Consultant, 2012

University of Amsterdam
Methods and Statistics in Social Science, 2017

HTW University of Applied Science
M.A. Communication Design, 2006

FU Hagen
B.Sc. Psychology (Since 2017)